I’ve just had yet another extremely positive experience today working with Marc LeBas.
I’ve been an Aston Martin owner for 11 years and have been very happy with both my DB9 and now my Rapide.
They’re obviously great cars, but a major contributor to my owner experience is Marc's responsiveness, availability and positive attitude.
The sole purpose of this email is to provide some unsolicited feedback in the hope that Marc is getting the recognition that he deserves.
Dear Mr. Brown,
For only the third time in over 50 years I am writting a letter to an employer regarding an employee.
One of the three, written last year, was to express my appreciation regarding the same individual: Marc Lebas.
While I drive, round trip, over 300 miles for service, I would go to no other, because of Marc.
All issues with the car this last servicing were completely corrected by Marc, or under his direction.
I respect his honesty, forthrightness, competence and have complete trust and confident in him. He is truly outstanding.
D.H von W.
D>H von W.
Dear Adam, I absolutely love my 2007 GTC. I don't know why I waited so long to buy it. Moreover, I would like to thank the staff at Los Gatos Luxury Cars, and especially you, for making the purchase so painless from so far away. It was easier than doing business with a local dealer. At first, I must admit, I was a bit concerned that I was taking a big risk purchasing a car sight-unseen; however, you and your organization demonstrated great integrity in our dealings and any concerns I had were indeed needless. Thank you for all your help. I hope we have an opportunity to do business again in the future.
Why buy a luxury vehicle anywhere else?
I had been in the market for a new Bentley for my husband's birthday but just hadn't found The Perfect Car. When I went to Los Gatos, my salesperson was so knowledgeable and helpful from the moment I walked in, that I knew my shopping was over. Best birthday present ever? Indeed.
The Sales and Service team are just delightful! My wife and I have purchased two vehicles from Los Gatos and always recommend them to our friends and family who are seeking quality service, excellent value, and true luxury.